Privacy and Cookie Policy
- Who collects and process your personal data
- Which personal data do we collect and process
- The purpose of your personal data processing
- The purpose of your personal data processing
- Your rights under the GDPR
- Processing of your personal data for marketing purposes
- Cookies
- Contact us
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Who collects and process your personal data
At Magepow, we are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, process, and protect the personal information of our clients (natural persons), hereinafter referred to as the "Rules."Magepow is responsible for collecting and processing your personal data in accordance with these Rules.To ensure the highest level of data protection, this policy may be updated periodically. The latest version will always be available on our website at Magepow.net.As a data controller, Magepow operates under Regulation (EU) 2016/679 of the European Parliament and the Council, commonly known as the General Data Protection Regulation (GDPR). This regulation governs the protection of personal data and the free movement of such data, replacing Directive 95/46/EC.For any questions regarding your data privacy, please refer to our latest policy updates or contact us directly. -
Which personal data do we collect and process
We collect and process only the personal data necessary to fulfill our contractual obligations and provide you with the agreed-upon services.
We collect and process the following personal data:
- Your first and last name
- Your email address
- Your residency address
- IP address, domain name, website usage information
If your support inquiry requires further investigation, we may request the following authorization details. These details will be securely stored in our system during the processing of your inquiry and for **seven days** after its resolution, after which they will be permanently deleted:- Magento admin access [Magento admin URL, username and password]
- Magento admin access [Magento admin URL, username and password]
- Magento files access [protocol, hostname, port, username, authorization type, password, Magento directory].
When you download and install products, for statistical purposes we may collect such data as the current version of Magento, list of extensions installed, the date the package was downloaded.
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The purpose of your personal data processing
We collect and process your personal data for the following purposes:
- To provide you with our services on the basis of an agreement on the purchase of our products and services.
- Improve our products and services provided to you, and marketing in order to provide you with the latest information on our products and services in case you provide us with your consent to do so.
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Term of personal data processing and place of storage
We process your personal data for a definite period of time.
We process your personal data collected in connection with our services or product sales under an agreement for the duration necessary to fulfill our contractual obligations to you.
We store and process your personal data for marketing purposes for a period of five years after receiving your consent.
Once the term of personal data processing lapses, we delete your personal data from our database and stop processing them.
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Your rights under the GDPR
You have the following rights under the GDPR:
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Right to Information: You have the right to request details about how we process your personal data and obtain clear information regarding its use.
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Right to Rectification: If your personal data is inaccurate or outdated, you have the right to request corrections to ensure its accuracy.
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Right to Erasure: If we process your personal data in violation of GDPR regulations, you have the right to request its deletion and the cessation of further processing.
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Right to Restrict Processing: You have the right to request a limitation on the processing of your personal data until your previous request has been addressed.
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Right to Object to Processing: If you believe we are processing your personal data without a legal basis, you have the right to request that we stop processing it.
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Right to Data Portability: You have the right to request your personal data in a structured, machine-readable format. Additionally, you may ask us to transfer this data directly to another data controller.
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Processing of your personal data for marketing purposes
We use direct marketing to keep our clients and customers informed about our services and products. Your personal data is processed for marketing purposes only with your prior consent.You have the right to withdraw your consent for the processing of your personal data for marketing purposes at any time. Upon withdrawal, we will immediately stop processing your data for marketing activities. You can revoke your consent by sending an email to our official address or a written notice to our registered office. -
Cookies
Cookies are small text files stored in your browser to collect standard internet log data and track visitor behavior. They help monitor website usage, generate statistical reports, and maintain session continuity as you navigate between pages. For more details, visit www.aboutcookies.org .You can configure your browser to block cookies or remove existing ones. Visit the website above for step-by-step instructions on managing cookies in your browser.
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Contact us
Would you have any questions regarding the processing of your personal data by us, do not hesitate to contact us at the email address: contact@magepow.net.